Julie Bolton

About Julie Bolton

Develops, directs and provides oversight of the agency’s internal Quality Enhancement (QE) program, managing projects that measure and improve impact programs have on participants, leading quality improvement initiatives for all agency programs. Strengthens infrastructure and systems by coordinating ongoing development, review, monitoring and updating of agency policies, practices and procedures utilized in the delivery of program services – assuring total compliance with the various licensing and accreditation agencies.

Experience

1. Vice President of Quality Enhancement

   Cape Abilities

   Apr 2020 — Present · Hyannis, MA, US

   Develop, direct and provide oversight of the agency’s internal QE program to ensure administrative & programmatic compliance.• Lead Licensing & Certification process for all Agency programs funded by Department of Development Services (DDS), MassHealth, Massachusetts Rehabilitation Commission (MRC) and SourceAmerica – coordinating the survey & certification process agency-wide – integrating all applicable regulatory requirements and standards of these entities into agency practice.• Oversee the Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation process for administrative departments & all agency programs reviewed & accredited by CARF• Coordinate ongoing development, review, & updating of agency policies, practices and procedures utilized in the delivery of program services to ensure implementation.• Work with the CEO to coordinate the development of an annual Performance Measurement & Management Plan; written analysis of Service Delivery Performance; & written analysis of Business Function Performance.• Oversee Quarterly Quality Reviews of Programs to ensure Quality Individualized Services & Supports.• Ensure Rights of Persons Served, reviewing and tracking all Disabled Persons Protection Commission (DPPC) filings, leading all Internal Investigations, Administrative Reviews, corresponding Action Plans & promotes accessibility for all individuals.• Monitor QE Trainings related to licensing & certification requirements, facilitating the QE Onboarding.• Chair the Human Rights Committee & acts as the agency’s Human Rights Coordinator, representing the agency at all Southeast Regional Human Rights Networking meetings and programs.• Chair QE Committee & Policy Committee, conducting quarterly meetings.

Education

• American University Washington College of Law

  Juris Doctorate, Law

• Trinity Washington University

  Bachelor of Arts - BA, American/United States Studies/Civilization