Julie Benjamin
Seeking New Role
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WORK HISTORY
@Seeking New Role
Williamsport, MD, US
With 26 years leading single and multi-site teams, optimizing workflows, and driving client satisfaction across regulated and nonregulated industries, I specialize in translating data, systems, and people into measurable growth. Whether transforming service delivery models, guiding platform transitions, or coaching teams through change, I bring clarity, empathy, and accountability to the heart of operations.At Kelly Services, I led operational strategy for service product offerings - including Direct Hire, MSP, and On-Site Staffing Management - developing GTM strategies, adoption matrices, and customer success frameworks that mirrored product lifecycle management. That product mindset continues to shape how I lead. Currently focused on roles that leverage- Clinic operations, team development, and client service excellence- Strategic operations, single or multi-site leadership- P&L oversight and process optimization- Veterinary, scientific, and staffing experience- Animal wellness advocacy🧭 Core Capabilities- Strategic Program Design & Risk Mitigation- Client Onboarding, Retention & Escalation Management- P&L Management- Cross-Team Collaboration & Stakeholder Alignment- Account Management, Client Implementation- CRM/ERP Fluency (Salesforce, Fieldglass, Beeline, etc.)- Budget Oversight, Field Ops Enablement & KPI Architecture- Team Coaching & Purpose-Driven LeadershipGuided by the belief that empowered systems unlock empowered teams - and empowered teams create lasting impact.
EDUCATION
Wells College
Bachelor of Arts - BA, Biology/Biological Sciences, General
ABOUT JULIE BENJAMIN
Strategic operations leader with a veterinary foundation and 26 years of experience…
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