Julie Apgar
Vip Service Specialist @Parker Hospitality
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WORK HISTORY
Vip Service Specialist @Parker Hospitality
Chicago, IL, US
As a VIP Service Specialist at the Bassment, I provide exceptional customer service in a high-energy, luxury setting, ensuring an unforgettable experience for VIP clients. I expertly manage bottle service and beverage orders, ensuring timely and accurate service while anticipating guests’ needs. My role requires building and nurturing strong client relationships, contributing to repeat business and overall guest satisfaction. I demonstrate a thorough knowledge of premium cocktails, wine, and spirits, offering tailored recommendations to enhance the guest experience. By collaborating closely with a dedicated team of servers, bartenders, and management, I ensured smooth operations during high-volume events. My ability to meet and exceed sales targets contributed directly to the venue\'s revenue growth, and I consistently maintained a professional and welcoming demeanor, creating a positive atmosphere for guests in every interaction.
EDUCATION
Richmond, The American International University in Florence
Communications
Harrington School of Communication and Media
Bachelor's degree
ABOUT JULIE APGAR
WHO I AM: I am a graduate from the University of Rhode Island with a major in…
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