Julie-Anne Larochelle

Localization Program Manager @Meta

San Francisco, CA, US
MOBILE NUMBERS
+16•••••••90

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WORK HISTORY

Apr 2019 — Present

Localization Program Manager @Meta

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San Francisco, CA, US

Key responsibilities/achievements-[April 2019 - August 2020] Supported the Facebook app Entertainment pillars, with a focus on Watch and Gaming products. Implemented a localization and LQA program for Facebook Watch Originals and corporate videos (localized subtitles, on-screen text and voice-over)-[April 2020 – October 2020] Took on leading our i18n (internationalization) team\'s COVID-19 response. This included: managing the localization and testing of the Facebook COVID-19 Information Center and other relevant social impact content, helping other localization program managers localize COVID-related features launching in their product spaces, and monitoring overall translation vendor capacity/prioritization on a daily basis-[October 2020 – now] Supporting the Instagram product, with a focus on localizing Commerce/Shopping, Business, Creators, IGTV/Video, Well-Being user experiences (app and marketing content/assets)-[January 2021 - now]Leading a localization team task force dedicated to driving improvements in internal stakeholder i18n education. Efforts include revamping internal support (Help) content, its IA and design, while migrating it to a different platform, and increasing its findability/use via Search and browse optimizations-[August 2022 - now]Managing the localization project coordination program, and relevant team of contractors coordinating all of Meta\'s outsourced localization work (except for WhatsApp).

EDUCATION

N/A

Laval University

Master’s Degree, Terminology and Translation

N/A

Séminaire St-François

High school diploma

N/A

Laval University

Bachelor’s Degree, Teaching English as a Second Language

N/A

St-Lawrence College (Champlain Regional College)

College Diploma (Cegep), Science

SKILLS

GlobalizationCustomer RetentionLocalizationProject ManagementEnglishPublishingWeb Content ManagementTeam ManagementVideo GamesManagementWebsite LocalizationEditingProcess ImprovementContent ManagementTranslationFrenchSpanishInternationalizationTrainingSoftware DocumentationMobile DevicesContent StrategyManuals

ABOUT JULIE-ANNE LAROCHELLE

Expertise in: Managing localization projects and budgets, defining globalization and localization strategies, andbuilding/managing localization programs across all content types and areas of business. Educating and working with multiple cross-functional/xfn partners towards i18n compliance and optimization. Identifying, flagging and driving solutions for operational and content quality gaps/issues and otherinefficiencies. Developing internal and external user and stakeholder/partner support, marketing and communicationscontent, website and Help center/knowledge management models (SEO, IA.), strategy, templates, styleguides, term bases, and training. Managing authoring and localization content systems/tools, user licenses, and budgets. Includes advocating forand integrating new systems/tools, and orchestrating user training and content migrations. Building, training/coaching, and managing teams of FTEs and/or contractors, with a focus on ongoingalignment in terms of role expectations; mentoring peers. Crafting RFPs and assessment exercises for vendor selection. Onboarding, training and tracking vendorperformance.

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Julie-Anne Larochelle — Email, Phone Number & Contact Info | Unifers