Julie Accardo
Customer Education Program Manager @Klaviyo
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WORK HISTORY
Customer Education Program Manager @Klaviyo
Lead the strategy, development, execution, and optimization of Klaviyo\'s Customer Education digital credentialing program.*Implement a reporting framework to measure project outcomes.*Lead various strategic cross department projects to increase operational efficiency and external reach.*Manage Customer Education’s various learning systems such as BigMarker, Accredible, and SkillJar.*Build and run internal enablement sessions for members of the Customer Education department.
EDUCATION
Pinkerton Academy
High School
University of Vermont
Bachelor’s Degree, Radiation Therapy with a minor in Business Adminstration
SKILLS
ABOUT JULIE ACCARDO
SaaS customer success, education, and enablement professional. Experience in eCommerce MarTech, medical technology, and human resource technology industries.
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