Julianna Roys
Supplier Performance | Service Delivery Management | Finance Professional | Compliant Spend | Business Support | Digital Transformation
- Role
- Service Delivery Manager (IT/Telecoms) at Network Rail
- Location
- Chesterfield, England, United Kingdom
- LinkedIn followers
- 518 followers
About Julianna Roys
A naturally approachable, energetic and professional person who possesses strong technical and logistical skills to achieve results by utilizing excellent interpersonal skills. Able to self-manage and prioritise tasks to accommodate business needs. Highly accomplished in driving forward and delivering on business-critical targets in a competitive, technical, and fast paced environment. Providing efficiency plan saving, management of KPIs and SLAs and building excellent customer relations. Procuring business critical professional services while maintaining compliant spend and providing digital transformation to the business. Internationally experienced, able to execute business strategies and achieve the desired outcomes through working with multi-functional teams in complex business settings. Experienced in using ERP systems such as SAP, Webflo manager, Excel and Planview to produce SRs, POs, invoice processing, reports, and tracking. Exceptional attention to detail when it comes to performance reporting. Enjoys continued learning of new skills and expertise.
Experience
Service Delivery Manager (IT/Telecoms)
Jun 2023 — Present
Service Delivery Manager - Supplier Performance
Disclosure and Barring Service (DBS)
Apr 2022 — Jun 2023
Supply Chain Manager
May 2021 — Apr 2022
Business Project Professional (Finance)
Jan 2020 — Mar 2021
External Resource Manager (Supplier management)
Mar 2017 — Jan 2020
Contractor Recruitment Manager
Mar 2016 — Mar 2017
Assistant Financial Accountant
May 2015 — Feb 2016
CAPEX/OPEX Purchaser
Nov 2010 — May 2015
Infrastructure messaging
Sep 2009 — Nov 2010
Skills
- Itil V4 Foundation
- Itil
- Project Delivery
- Business Analysis
- Pmo
- IT Service Management
- Itil V3 Foundations Certified
- Project Portfolio Management
- IT Management
- Project Management
- Project Finance
- Event Planning
- Contract Recruitment
- IT Recruitment
- Recruiting
- Technical Recruiting
- Consulting
- Outsourcing
- Program Management
- Information Technology
- Integration
- Business Process
- Finance
- Project Management Office (Pmo)
- Agile Methodologies
- Agile Project Management
- Supply Chain Operations
- Supply Chain Management
- Operations Management
- Microsoft Excel
- Stakeholder Management
- Management
- Communication
- Personal Development
- Leadership
- Lean IT
- Process Improvement
- Governance
- Project Management Foundation
- Agile Application Development
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