Juliana O.

Business and System Analyst @Tasmanian Homes

Hobart, AU

Support digital platform upgrades, testing, and stakeholder collaboration. Facilitate visualization and documentation of new feature development and rollout across industry technologies-HIGHLIGHTS- • Created project management documentation and visual workflows to streamline internal and external communications during digital upgrade initiatives. • Designed user journeys and interface prototypes to support the development of new features and digital tools. • Conducted regular testing and reporting on new platform functionalities to ensure seamless delivery of product updates. • Authored comprehensive documentation for stakeholders detailing release features and usage guidance. • Contributed on major digital transformation initiatives, including the launch of a new enterprise-wide tool and the enhancement of a custom-built solution. • Worked closely with internal and external stakeholders across all phases of delivery—from requirements gathering to testing and final implementation. • Delivered a high-impact project under a tight two-month deadline by coordinating requirements, aligning stakeholder goals, and navigating technical obstacles effectively.