Julian Schaps
Head of Operations @Bitwala
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WORK HISTORY
Head of Operations @Bitwala
Berlin, DE
Bitwala offers financial freedom through one single account Instant Euro deposits, transfers & spendings from your own IBAN account Receiving, sending & storing your crypto safely from your wallet Trade crypto 24/7 at competitive pricing Spend your crypto or Euros anywhere with your VISA card
EDUCATION
Lynn University
Master of Business Administration (MBA), International Business
Deutsche Sporthochschule Köln
Master of Science (M.Sc.), Sports Management and Economics
ABOUT JULIAN SCHAPS
Experienced CX & Operations leader within the financial industry covering a multitude of areas such as trading, banking, and crypto. I specialise in building high-performing teams, streamlining support operations, and enhancing the end-to-end customer journey improving the CX at every step of the way. Passionate about aligning product, process and people to drive customer satisfaction and business growth.
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