Julian Elvis Gonzalez

Sales @Lucky Star Import & Export Inc

Los Angeles, CA, US

Essential Functions:Structured and supervised daily operations to maintain efficiency and a superior customer service reputationExtended international presence to a distributor level, while developing a progressive roll-out plan to expand product lines.Planned and managed sample sales and events. Supervised re-launch new product lines by working with the president of the company, finance, and inventory control to ensure workflow efficiency Liaison point between manufactures and Los Angeles CA. head officePerformed market research to identify new sales opportunities.Achieved and maintain reduction in cancelled orders and 99% reduction in returns • Assist Non-Profit Organizations maximizing their budget for seasonal events• Assist Small-Medium Size Businesses by suggesting items that they can make 50%-80%margin• Handle sensitive information such as customer credit and financial information. • Responsible for research in identifying the digital needs of profit and nonprofit organizations.• Identify budget parameters within a company in relation to their digital and online expenditures.• Identify and forward qualified leads to my sales team to initiate the sales closing process.• Responsible for contacting national accounts to identify their needs and make product suggestions.• Received inbound sales calls • Identify customer needs and present options to cover those needs• Assist customer placing their orders, creating opportunities for the client and Lucky Star Imp. & Expo, Inc. through strategic planning and product selection-Managed day to day operations and helped with efficiency of the business-Dealt with Government and State regulatory systems daily-Created standardized forms that helped the flow of work.Manager, International Accounts & Customer Relations.