Julian Buck
Director of Customer Experience @Athena Ag, Inc.
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WORK HISTORY
Director of Customer Experience @Athena Ag, Inc.
Jacksonville, FL, US
SKILLS
ABOUT JULIAN BUCK
At Epos Now, leadership in service and technical support is my cornerstone, with a focus on enhancing customer satisfaction and ensuring operational excellence. My responsibilities encompass the management of the Implementation, Technical support, and logistics teams in the US, driving process improvements and fostering employee development.My journey with Epos Now has been transformative, joining as an early member and contributing to the international expansion into the US market. With expertise in team leadership and a strong foundation in IT, evidenced by my CompTIA Network+ certification, our team has achieved significant milestones in service strategy and technical development, always prioritizing alignment with the company\'s goals.
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