Julian B.
Customer Success Manager @SoSafe
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WORK HISTORY
Customer Success Manager @SoSafe
Berlin, DE
Driving cybersecurity awareness and customer success across DACH, I help organizations build a strong human firewall by managing the end-to-end lifecycle of our security awareness solution. My role involves building long-lasting customer relationships, designing and executing tailored engagement strategies, and advising clients on impactful security awareness measures. I lead commercial negotiations—including renewals and upsells—while ensuring value delivery through structured business reviews. I also oversee the rollout of awareness campaigns and support customers in aligning our solution with their broader IT security goals.
EDUCATION
University of Hohenheim
Wirtschaftswissenschaften
IU International University of Applied Sciences
Bachelor of Arts - BA, Digital Business
Berufsbildende Schule Wirtschaft I Ludwigshafen
Abitur
ABOUT JULIAN B.
Customer Success Manager @ SoSafe
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