Julian A. M. Scott
Enterprise Relationship Manager - HCM SaaS -
- Role
- Enterprise Relationship Manager at Paychex
- Location
- Venice, FL, US
- LinkedIn followers
- 500 followers
About Julian A. M. Scott
Committed to Technical Business Roles with exciting Technology, Customer Success Opportunities & Strategic Business Over a decade of Business-Technical achievements at local, regional, & global levels; along with Project Leadership experience at Fortune 500 organizations; Product improvement projects, CR\'s, DCR\'s & PDP launch executions for complex Medical Devices, Software, & IT products.(Customer Experience Leadership) Established & maintained customer relationships for key Core Lab accounts. Responsible for client retention, growth, escalation mgmt. & client experience. Executive advisor for discount, pricing, admin fees & service agreements. Strategic client consulting & business planning.Deliver technical business reviews & product performance data.(Technical Project Management) Frac Info Project – Satisfied quality & regulatory standards for Imaging software. FortiGate 50E Project – Firewall validation for product IT security.Tecan Bill of Materials Project – Installation, product improvement & cost savings.Windows 10 Update project - Maintained compliance for on market product. Workstation & Server Project -Maintained compliance for on-market product - Always interested in connecting with like-minded Technical Business professionals & recruiters - Feel free to send me a connection invite request.
Experience
Enterprise Relationship Manager
Dec 2023 — Present · FL, US
Professional Employer Organization| HR | Benefits | Insurance | Payroll |* Client experience owner & mgr. of enterprise accounts.* Client retention, growth & escalation mgmt.* Connecting client needs with Paychex solutions.* Lead Paychex Payroll, Benefits, HR, & Safety teams.* Analyze client support data to identify service trends.* Coordinate 3rd party B2B product offerings.* Executive advisor for client relations & internal reporting.* Drive Client Lifecycle Mgmt. for loyalty & engagement.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.