Julia Mouk
Strategy & Operations Leader | Healthcare & Mission-Driven Organizations
- Role
- Senior Manager, Program Operations - Nyc Chapter at Alzheimer's Association®
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Julia Mouk
Program, project, and operations leader with 10+ years of experience leading complex, cross-functional initiatives across healthcare and mission-driven organizations. Proven track record of managing large portfolios of work, translating strategy into execution, building scalable systems and processes, and delivering measurable outcomes across multiple stakeholders, timelines, and priorities.
Experience
Senior Manager, Program Operations - Nyc Chapter
May 2022 — Present · New York, NY, US
Oversee operational workflows supporting constituents annually across ~800 programs and events. • Develop and standardize SOPs for onboarding, data entry, reporting, and quality assurance to improve consistency and efficiency across teams.• Build integrated program and attendee trackers linked to workplans, CRM systems, and dashboards to support strategic planning and forecasting.• Collaborate with Marketing to streamline materials and workflows, reducing preparation time by ~50%.• Optimize data systems and spreadsheets, reducing grant reporting preparation time by ~75% and supporting a 20% year-over-year increase in constituent reach.• Lead NYS Department of Health compliance reporting (monthly, quarterly, and annual), maintaining accuracy, quality assurance, and regulatory alignment.
Education
Penn State University
International Development
2005 — 2008
Brandeis University
Bachelor’s Degree, International and Global Studies
2008 — 2011
Brandeis University
Master’s Degree, Global Studies - International Health and Development Policy
2017 — 2019
Skills
- Community Outreach
- Teaching
- Editing
- Social Media
- International Development
- Microsoft Excel
- Powerpoint
- Non-Profit Program Development
- Customer Service
- Policy
- Economics
- International Relations
- Public Relations
- Organization
- Qualitative Research
- Management
- Program Development
- Nonprofits
- Press Releases
- Microsoft Office
- Coaching
- Analysis
- Fundraising
- Event Planning
- Event Management
- Public Health
- Microsoft Word
- Report Writing
- Quantitative Research
- Data Analysis
- Leadership
- Program Evaluation
- Writing
- Public Speaking
- Teamwork
- Healthcare
- Research
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