Julia Martinez
Customer Experience Leader | Operations | Customer Support | High Performing | Data Driven | Business Process Outsourcing
- Role
- Director Customer Experience at Spruce Power
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Julia Martinez
I am a results-oriented and dedicated leader motivated to create a positive impact by…
Experience
Director Customer Experience
Jun 2025 — Present · Houston, TX, US
Education
Universidad Nacional Autónoma de México
Junior Year Abroad
Vassar College
BA Latin American Studies
Skills
- Team Leadership
- Business Process Improvement
- Leadership
- Quality Assurance
- Process Improvement
- Customer Experience
- Customer Satisfaction
- Training
- Business Analysis
- Program Management
- Customer Acquisition
- Call Centers
- People Management
- Customer Service
- Team Building
- Management
- Forecasting
- Contact Centers
- Strategic Planning
- Cross-Functional Team Leadership
- Project Management
- Outsourcing
- Training Delivery
- Strategy
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