Julia Frey
Bachelor of Arts in Applied Humanities, Emphasis in Business Administration | Real Estate Development Minor
- Role
- Front Desk Agent at Fairmont Hotels & Resorts
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Julia Frey
I graduated from the University of Arizona with a degree in Applied Humanities, with an…
Experience
Front Desk Agent
Apr 2025 — Present · Chicago, IL, US
Greet guests warmly and professionally, ensuring a seamless check-in and check-out process - Handle room assignments, process payments, and respond promptly to guest inquiries and requests - Deliver exceptional service in alignment with Fairmont’s luxury standards, creating memorable guest experiences - Coordinate with housekeeping, engineering, and other departments to meet guest needs efficiently - Manage guest reservations and handle modifications, cancellations, and special requests - Resolve guest concerns with empathy and professionalism, turning challenges into opportunities
Education
University of Arizona - College of Humanities
Bachelor of Business Administration - BBA, Business Administration and Management, General
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