Julia Lee

Business Change Consultant @Change Right

London, GB

Business Change Consultant for the UK\'s inaugural multi-agency Counter Terrorism Operations Centre (CTOC). The transformative initiative implemented significant changes in estate management, technology, culture, and operational practices across more than 25 organisations, all focused on strengthening the UK\'s counter-terrorism response.• Developed and implemented comprehensive communication strategies to support a seamless relocation project, fostering behavioural adoption and significantly minimising resistance to change.• Established a change network by engaging senior sponsors to advocate for the change, managing stakeholder resistance, and delivering effective communication and engagement plans.• Facilitated workshops, town halls, training sessions, and drop-in clinics for over employees to ensure understanding and support of the changes.• Conducted regular impact assessments and tracked success metrics, monitoring change progress to maintain transparency and accountability throughout the transformation.• Organised familiarisation events, inductions, and orientation tours for over 400 employees, ensuring a smooth transition to the new workplace environment.• Supported technology changes by providing training and resources, ensuring employees were equipped to adapt to the new systems and tools.

Sheffield Hallam University

2:1, Communications Studies

City St George’s, University of London

Master’s Degree, Behavioural Economics

London School of Marketing

Diploma, CIM Diploma in Marketing