Julia Gongaware

Healthcare Digital Marketing | Digital Marketing Director

Role
Director, Digital Marketing at UPMC
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

About Julia Gongaware

Hi! I’m a seasoned digital marketing leader with 20+ years of experience driving measurable growth and solving complex challenges across industries including food and beverage, higher education, publishing, and healthcare. My leadership style is rooted in empathy, curiosity, and a deep understanding of digital channels. I’m passionate about building strong teams, elevating capabilities, and turning insights into meaningful results.During my 14 years at UPMC Health Plan, I helped expand and modernize the organization’s digital marketing footprint through team development, channel innovation, and operational excellence. I was also honored to receive the Award for Commitment and Excellence in Service (ACES), an annual recognition given to less than 1% of UPMC’s employees.Today, I apply this experience across the entire UPMC enterprise, shaping the strategic direction for key direct to consumer channels and guiding full funnel digital engagement.I lead the following digital channels: • Email Marketing • Text Messaging • Push Notifications• Marketing AutomationMy expertise includes: • Team Building and Leadership• Process Optimization and Risk Mitigation• Online Community Building • Content Development • Digital Marketing Strategy Development and Optimization

Experience

  1. Director, Digital Marketing

    UPMC

    Dec 2025 — Present · Pittsburgh, PA, US

    Oversee architecture of Salesforce Marketing Cloud including Email Studio, Mobile Studio, Advertising, and more.

Education

  • Saint Vincent College

    B.A. Communication, Communication

    2000 — 2004

  • Point Park University

    M.A. Journalism & Mass Communication, Advertising, Digital Media

    2008 — 2010

Skills

  • Writing
  • Market Research
  • Event Management
  • Instagram
  • Blogging
  • Social Networking
  • Social Media Marketing
  • Personal Branding
  • Strategy
  • Leadership
  • Pinterest
  • Advertising
  • Social Media
  • Online Marketing
  • Sponsorship
  • Facebook
  • Event Planning
  • Management
  • Online Advertising
  • Email Marketing
  • Public Relations
  • Integrated Marketing

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Julia Gongaware — Director, Digital Marketing at UPMC in Pittsburgh, PA, US | Unifers