Julia Cabarrus
Administrative Specialist | Coach | Passionate Leader
- Role
- Administrative Patient Care Specialist at Lovelace Health System
- Location
- Albuquerque, NM, US
- LinkedIn followers
- 500 followers
About Julia Cabarrus
Customer-obsessed and service oriented professional with over 16 years of experience…
Experience
Administrative Patient Care Specialist
Mar 2020 — Present · Albuquerque, NM, US
Coordinates medical care and record transcription for over 100 patients daily, managing more than 20% of the department’s regular workload and expertly working across 4 complex CRM systems. Executes skillful customer service skills, scheduling over monthly appointments, and garnering department-wide kudos and praise from positive, post-interaction customer reviews. Liaises across 10 external clinics, 25 internal departments, and 5 work-streams to manage the massive patient inquiry volume and sophisticated pain management / referral process.
Education
The University of New Mexico
Bachelor of Arts
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