Julia Bruyneel
Lead Product Designer - Retention @Accor
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WORK HISTORY
Lead Product Designer - Retention @Accor
Leading retention and long-term engagement strategy across Accor’s digital ecosystem (ALL app & web).Designing post-stay and repeat booking journeysTranslating loyalty complexity into actionable product signalsConnecting emotional engagement to measurable business impactPartnering closely with Product & Engineering leadership
EDUCATION
Gobelins - L'école de l'image
Prolab incubator
ECV Paris
Master "Concepteur en communication visuelle", Graphic Design
Gobelins - L'école de l'image
Licence professionnelle créations et développements numériques en ligne, Webdesign, appdesign and user experience
SKILLS
ABOUT JULIA BRUYNEEL
Lead Product Designer | 14+ years creating digital experiencesI transform complex problems into elegant digital solutions. With more than a decade of experience working with global brands like Accor, Orange, and VLC, I specialize in building user-centered products that drive business results.My expertise spans the entire design process:→ User Research & Strategy→ Product Design & Prototyping → Design Systems & Scalability→ Team Leadership & MentoringCurrently leading retention design at Accor, where I\'m focused on creating experiences that keep millions of users engaged across our digital platforms.I\'ve also teached UX/UI fundamentals at ECV Paris, sharing my passion for design with the next generation of creators.Let\'s connect if you\'re interested in design leadership, product strategy, or creating experiences that matter.
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