Julia Young
Retail Manager @Pet Valu
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WORK HISTORY
Retail Manager @Pet Valu
Manages staff performance, attendance, and conduct to maintain a high-performing team.• Trains, coaches, and develops team members to improve performance, engagement, and retention.• Delivers exceptional customer service by resolving customer issues and complaints promptly and professionally. • Oversees stock control, deliveries, and stock accuracy while maintaining store standards and merchandising. • Ensures compliance with health and safety regulations by conducting regular checks, maintaining documentation, and enforcing legal standards.
EDUCATION
Toronto Metropolitan University
Bachelor's degree, Registered Nursing/Registered Nurse
George Brown Polytechnic
Graduate Certificate, Human Resources Management/Personnel Administration, General
Seneca Polytechnic
Art Fundamentals certificate
Ryerson University
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
ABOUT JULIA YOUNG
I am a detail-oriented and adaptable professional with a background in healthcare, retail leadership, and human resources. I have experience in supporting teams, training staff, managing operations, and handling confidentatial information with care.
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