Julia Tsai

National Account Manager @EcoFlow

Seattle, WA, US

Managed 8 retail accounts including The Home Depot and Lowe’s by leading promotional planning and campaign execution; secured additional end-cap and online placement that boosted monthly sales by 15% during peak season- Developed and implemented demand forecasting models in Python and Excel, including historical sales, seasonal patterns, and promotion calendars; improved accuracy by 12%, reducing excess inventory and minimizing out-of-stock events- Maintained rolling 6-month forecasts with cross-functional alignment between sales, marketing, and supply chain teams, enabling proactive production planning and supporting new product launches such as the EcoFlow DELTA series- Monitored and coordinated daily supply chain operations, ensuring 98%+ on-time delivery rate for Home Depot and Lowe’s POs; streamlined EDI order flow and reduced shipment discrepancies.Analyzed weekly and monthly sales performance across 200+ SKUs; identified bundling opportunities (e.g, generator + expansion battery kits) that drove incremental category sales and secured new shelf space in seasonal assortment- Led joint business planning (JBP) discussions with retail partners to align on sales targets, promotional calendars, and marketing investments; optimized promotional ROI by reallocating ad spend to higher-performing campaigns (e.g, Black Friday digital ads)- Troubleshot operational challenges, including EDI transmission errors, packaging compliance rejections, and shipment delays; collaborated with logistics and 3PL partners to recover affected shipments and cut chargeback fees by 10%.