Julia Schaffner
Product Management Intern @Dun & Bradstreet
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WORK HISTORY
Product Management Intern @Dun & Bradstreet
Jacksonville, FL, US
Analyzed and tracked the migration of customers from a legacy to modernized B2B platform using Excel and Power BI, strengthening product adoption and business analysis insights.Developed an interactive end-to-end customer journey map in Figma that visualized multiple channels and entry points for obtaining a DUN\'S number, applying design thinking to enhance cross-team alignment and product strategy. Executed data-driven analysis to pinpoint friction points and high-conversion paths within customer journeys, informing key product decisions to improve user experience.Coordinated across 5 cross-functional teams to translate visual insights into actionable front- and back-end product enhancements, demonstrating effective stakeholder communication and agile practices.
EDUCATION
Northwestern University
Bachelor's degree
Atlantic Coast
High School Diploma
ABOUT JULIA SCHAFFNER
Data Science at Northwestern University
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