Julia Peterpaul
Senior Account Associate
- Role
- Onboarding Team Manager at Tentrr
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
Experience
Onboarding Team Manager
Jun 2021 — Present · NY, US
Served as the voice of Tentrr in the onboarding process for 300 hostsWorked closely with logistics and marketing to ensure a seamless onboarding cycle including completing installs Co-lead the launch of campsites listings on various platforms such as Airbnb, HomeAway, VRBO, TripAdvisor, and Booking.comDrove team objectives and KPIs throughout the Onboarding cycleCreated forms, guidebooks, and email templates for the team to use as resources throughout the onboarding processCreated and implemented host-first solutions to ensure repeat rate Managed, trained, and developed the Onboarding team by providing qualitative and quantitative feedback to continuously support professional development.
Education
Chatham High School
High School
2008 — 2012
The American University of Rome
Bachelor's Degree, Food Marketing
Saint Joseph's University
Bachelor's Degree, Food Marketing
2012 — 2016
Skills
- Microsoft Word
- Team Leadership
- Marketing
- Customer Relations
- Microsoft Office
- Customer Satisfaction
- Microsoft Excel
- Powerpoint
- Marketing Strategy
- Leadership
- Public Speaking
- Teamwork
- Social Media
- Strategic Planning
- Event Planning
- Team Building
- Customer Service
- Time Management
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