Julia Mortarelli
Journalism and Information Science and eSociety Student at The University of Arizona. Fan Service Coordinator with the Tucson Roadrunners
- Role
- Fan Service Coordinator at Tucson Roadrunners
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Julia Mortarelli
I’m currently a Senior at the University of Arizona, pursuing two degrees in Journalism and Information Science with a strong interest in digital marketing and Multimedia. My passion lies in understanding consumer behavior, crafting effective marketing strategies, and driving impactful sales results. I’m eager to explore opportunities that allow me to merge creativity with data-driven decision-making.In addition to my academic pursuits, I’ve put myself through college by working as a bartender at one of the most popular college bars in Tucson. This experience has honed my interpersonal skills, taught me the value of excellent customer service, and provided me with a firsthand understanding of brand loyalty and consumer engagement in a fast-paced environment.I’m always looking to connect with like-minded professionals and explore opportunities that align with my passion for marketing, sales, and business growth.
Experience
Fan Service Coordinator
Dec 2025 — Present · Tucson, AZ, US
Serve as a primary point of contact for fans and ticket holders, providing clear, professional communication and timely resolution of questions or concernsRepresent the organization in a public-facing role, maintaining brand voice, professionalism, and positive relationships with diverse audiencesManage high-volume inbound and outbound communication with fans and ticket holders, supporting ticket retention, upgrades, and repeat attendance.Build rapport with customers by identifying needs, resolving concerns, and reinforcing the value of the Roadrunners fan experience.
Education
University of Arizona
Bachelor's degree, Journalism and Information Science and eSociety
Bridgewater-Raynham Regional High School
High School Diploma
2018
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