Julia Mickens
Customer Service Specialist @Tesla
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WORK HISTORY
Customer Service Specialist @Tesla
Draper, UT, US
EDUCATION
Pershing High School
Diploma, General
SKILLS
ABOUT JULIA MICKENS
Serving At the helm of Adventures with Jewels, the Operations Manager is responsible for overseeing daily agency operations and enhancing customer experiences. Through a hands-on approach, this role has cultivated strong competencies in process improvement and customer support, ensuring the seamless delivery of travel services ranging from flight bookings to guided tours. With a certification in Microsoft Office Access, the Operations Manager utilizes technology to drive operational efficiency and increase client satisfaction.After a tenure as a Commerce Engagement Specialist at CBORD, this further strengthened my expertise in customer service, with a particular focus on developing effective engagement strategies. A prior role in partnership development enhanced their proficiency in business solutions, while providing in-depth knowledge of resource connections and credit acquisition for businesses. These combined experiences underscore a steadfast commitment to professionalism and a dedication to meeting the evolving needs of diverse clientele.
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