Julia Manghis Cibotti

Sr Customer Success Manager at Hi Marley Inc

Role
Sr Customer Success Manager at Hi Marley
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Julia Manghis Cibotti

Experienced Senior Customer Success Manager with a demonstrated history of working in SaaS. Strong support professional skilled in customer adoption, retention, and account expansion. Hi Marley is paving the way for Texting within Insurance, providing insurers an exceptional experience and shortening the claims cycle for our customers.

Experience

  1. Sr Customer Success Manager

    Hi Marley

    Jun 2020 — Present · Boston, MA, US

    A purpose-built SMS platform for the insurance industry to deliver simple, lovable protection by enhancing the way carriers and policyholders communicate.I partner with our Enterprise level accounts to drive adoption from implementation to renewal.

Education

  • Sacred Heart University

    Management

    2009 — 2010

  • Stonehill College

    BS Business Administration, Management

    2010 — 2012

Skills

  • Technical Recruiting
  • Photoshop
  • Social Networking
  • Social Media
  • Strategic Planning
  • Sales Process
  • Negotiation
  • Facebook
  • Outlook
  • Cold Calling
  • Access
  • Public Speaking
  • Customer Service
  • Leadership
  • Training
  • Customer Satisfaction
  • Contract Recruitment
  • Marketing
  • Microsoft Office
  • Sales
  • Recruiting
  • Microsoft Excel
  • Powerpoint
  • Microsoft Word
  • Direct Sales
  • Management
  • Account Management
  • Research
  • Time Management
  • Spanish

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Julia Manghis Cibotti — Sr Customer Success Manager at Hi Marley in Boston, MA, US | Unifers