Julia MacArtney
Head of Customer Success @CyberOne
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WORK HISTORY
Head of Customer Success @CyberOne
Milton Keynes, GB
EDUCATION
Edenham High
GCSE
John Ruskin College
A Level
SKILLS
ABOUT JULIA MACARTNEY
With over 17 years at CyberOne and more than 30 years in the telecommunications, Microsoft and cyber security industry, I bring deep expertise in customer success, account management and telecom solutions. As Head of Customer Success at CyberOne, I lead a dynamic team, supporting a broad and diverse customer base. My role is multifaceted, with a particular focus on managing high-profile accounts and serving as our in-house specialist for mobile and fixed-line services.I work closely with clients to optimise their IT, telecoms, and security infrastructure, leveraging our extensive portfolio to deliver tailored solutions that meet evolving business needs. My commitment to customer care is underpinned by strong product knowledge and a proactive approach to service delivery.Relationship-building is at the heart of what I do. I pride myself on fostering long-term partnerships with both customers and suppliers, ensuring continuity, trust, and competitive value. I’m passionate about delivering excellence and helping businesses thrive through smart, secure, and scalable communications solutions.
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