Julia Lanier

About Julia Lanier

My goal is simple: become a reliable resource for brokers and help create smoother…

Experience

1. Mortgage Loan Analyst Manager

   Kiavi

   Oct 2021 — Present

   Manage and develop a team of 12 direct reports within a department of 60 processors, supporting peer managers and providing guidance across the organization.Interview, train, and mentor staff, building a leadership pipeline and ensuring consistent achievement of KPIs and funding goals.Partner with Sales, Underwriting, Risk, Compliance, Capital Markets, HR, and Engineering to streamline workflows and maintain compliance with CFPB and investor guidelines.Spearheaded process improvements that reduced loan cycle times by 15% and improved pull-through rates while maintaining high quality standards.Leverage Salesforce, Tableau, Jira, and Snowflake to monitor performance metrics, forecast staffing needs, and identify operational gaps.Lead vendor management and contract negotiations, improving partner performance and securing cost savings of 10% annually.Champion technology and AI initiatives, serving as UAT lead and power user to ensure smooth rollouts of new systems and enhancements.Conduct audits and quality reviews to mitigate risk, while fostering a customer-first culture. Leadership Impact: Consistently exceeded departmental goals, built an engaged and resilient team, and enhanced both operational efficiency and customer experience.

Skills

• Credit
• Credit Analysis
• Loan Origination
• Loans
• Cross Selling
• Banking
• Consumer Lending
• Commercial Banking
• Retail Banking
• Mortgage Lending