Julia Hommel
Director of Customer Service @NAPA Auto Parts
Plainfield, IN, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2019 — Present
Director of Customer Service @NAPA Auto Parts
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Indianapolis, IN, US
Four Genuine Parts Company subsidiaries are becoming one. There were three separate customer service locations prior to the companies merging. I put together a proposal to turn these three departments into a single unit and was given the opportunity implement that plan. I now simultaneously manage call centers in both Plainfield, IN and Atlanta, GA.
EDUCATION
N/A
Marian University
Associate's degree
SKILLS
Account ManagementSales ProcessProfitP&L ManagementManagementBusiness PlanningSix SigmaProduct LaunchRetailB2bSales OperationsCustomer RetentionPricing StrategyProduct ManagementCustomer SatisfactionProduct MarketingCross-Functional Team LeadershipMarketing StrategyMarket PlanningStrategic PlanningPricingNegotiationMarketing ManagementMarket Analysis
ABOUT JULIA HOMMEL
Experienced Director Of Customer Service with a demonstrated history of working in the…
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