Julia Fitsimones

Principal Program Manager, Customer Experience Team @Microsoft

North Richland Hills, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Principal Program Manager, Customer Experience Team @Microsoft

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Dallas, TX, US

Spearheading the development of a Dynamics 365 Champions community, fostering collaboration among super-users. • Engaging with customers and stakeholders to create impactful Business Applications customer evidence for the Dynamics 365 suite. • Enhancing customer experience by leveraging insights from community feedback and stakeholder collaboration.

EDUCATION

N/A

Texas A&M University

Bachelor of Science (BS), Industrial Engineering

SKILLS

Business Process ImprovementPre-SalesProduct DevelopmentMulti-Channel MarketingDistributionEcommerce and Multi Channel CommerceStrategyE-CommerceCommerceCustomer Relationship Management (Crm)Business ProcessConsultingFinancialsEnterprise Resource Planning (Erp)AxaptaEnterprise SoftwareNetsuiteMicrosoft Dynamics AxSoftware Project ManagementCrmSolution SellingErpOracleMarketing StrategySoftware as a Service (Saas)Supply ChainBusiness IntelligenceManufacturingSaasMicrosoft Dynamics

ABOUT JULIA FITSIMONES

I have over 25 years of experience in ERP; including sales representative, partner account manager, project manager, functional consultant and presales. My tenure has exposed me to the complexities of the supply chain, mixed-mode manufacturing, services, retail, financials and e-commerce. I have worked in multiple industries within the private sector including Consumer Goods, Specialty Retail, Food & Beverage and Distribution.My functional skills include supply chain, discrete and process manufacturing, human resources, retail and advanced warehousing. Specialties: ERP / Retail / Process and Food / Multichannel Commerce / Supply Chain / Sales Strategy / Demo 2 Win / Solution Selling

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Julia Fitsimones — Principal Program Manager, Customer Experience Team at Microsoft in North Richland Hills, TX, US | Unifers