Julia Damloup
Client Satisfaction and Cross-functional Cx Referent @Allianz
Paris, FR
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+91 *********19
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WORK HISTORY
Sep 2024 — Present
Client Satisfaction and Cross-functional Cx Referent @Allianz
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La Défense, FR
Analysis of customer verbatims and satisfaction metrics to identify improvement opportunities- Drafting and updating process documentation - Design and presentation of materials for Customer Experience committees- Development and distribution of targeted customer satisfaction surveys- Creation and monitoring of dashboards to manage customer satisfaction and experience
ABOUT JULIA DAMLOUP
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