Julia Chandler
Business Development Professional | Leading Client Implementations | Enhancing Patient Experience with Tech Solutions
- Role
- Client Implementation Lead at Green Imaging
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Julia Chandler
Good healthcare technology fails when the operations behind it don\'t scale. That\'s the…
Experience
Client Implementation Lead
Aug 2021 — Present
Serve as a strategic operations partner and cross-functional leader at a rapidly growing healthcare startup, driving business development, client implementation, and internal process optimization. Known as the right hand to the COO, I lead initiatives that enhance the scalability of services, streamline complex workflows, and strengthen client relationships across a national network of 1,500+ groups- Led the full implementation lifecycle for new client onboarding, introducing automation and workflow improvements that reduced manual friction and improved time-to-launch- Partnered with the technical team to develop scalable SaaS tools for client communication, billing integration, and enhanced visibility—improving both internal efficiency and client experience- Played a key role in business development operations by bridging gaps between sales, implementation, and product teams to ensure smooth handoffs and strategic alignment- Managed the scheduling department during a critical transition, redesigned operational workflows, and doubled weekly exam volumes while improving patient access and call response rates- Developed internal documentation systems, onboarding processes, and departmental transition plans to support sustainable growth and reduce team turnover- Operate as a cross-departmental connector, problem solver, and systems thinker—consistently turning operational challenges into long-term solutions that support business expansion and partner success.
Education
Vanderbilt University
Bachelor of Science - BS, Human and Organizational Development in Health and Human Services
2010 — 2014
Walt Whitman High School
High School Diploma
2006 — 2010
University of Houston
Master's degree, Biology/Biological Sciences, General
2020 — 2021
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