Julia Brough
Senior Digital Project Manager at Linchpin
- Role
- Senior Digital Project Manager at Linchpin
- Location
- Providence County, RI, US
- LinkedIn followers
- 500 followers
About Julia Brough
Digital project manager with a love for problem solving, a strong work ethic, and a knack…
Experience
Senior Digital Project Manager
Jun 2019 — Present · Providence, RI, US
Managed the project timeline, scope, and budget for the Newport Vineyards, Bohlin Newport, Fluval Aquatics, Foster Grant, The Ruden Report, NWN Carousel, Cloudelligent, Enterprise Strategy Group by TechTarget, and HARI.ca WordPress website redesign projects- Mitigated risks by reviewing project feature and functionality requirements during recurring internal status calls- Collaborated on workload planning for a team of 8-10 developers and UX designers- Assessed and opened tasks for feature improvements requests after the new websites were launched- Fostered relationships with 15+ clients including TechTarget, Vertica, Rolf C. Hagen brands, and OneDigital- Interviewed and hired our Client Care Coordinator and onboarded the team member to help manage the daily client support work- Integrated Tempo Planner into the agency resource planning strategy and using it for the weekly prioritization of JIRA issues- Investigated client-reported issues/questions; circulating and delegating as needed to resolve in a timely manner- Updated site content, managed full site language localization, and performed quality assurance testing using Browserstack- Organized support package renewals, invoiced, and managed client billing- Transitioned task and resource management from JIRA to ClickUp.
Education
Assumption University
Bachelor of Arts, Organizational Communication | minored in Graphic Design
2007 — 2011
Rhode Island School of Design
Advertising Design Certificate from the School of Continuing Education
2013 — 2016
University of Rhode Island Feinstein Providence Campus
Print & Web Design Certificate
2012 — 2013
Skills
- Advertising
- Creative Writing
- Event Planning
- Press Releases
- Photoshop
- Public Speaking
- Email Marketing
- Typography
- Customer Service
- Wordpress
- Social Media
- Customer Relations
- Illustrator
- Newsletters
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