Julia Barth
Senior Enterprise Customer Engagement Manager @Parloa
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WORK HISTORY
Senior Enterprise Customer Engagement Manager @Parloa
Munich, DE
We at Parloa believe in the revolution of how businesses talk to their customers with the help of artificial intelligence. Ever since our company was founded in 2018 in the heart of Berlin, Parloa has become one of the leading SaaS platforms for Conversational AI. Our aim is to build the most comprehensive solution in this sector for enabling every company in the world to have better conversations with their customers. We pursue this vision with the highest standards of technical engineering and combine it with innovative leadership and a strong commitment of every team member to reimagine the future of customer communication.
EDUCATION
WFI - Ingolstadt School of Management
Bachelor of Science - BS, Business Administration
WFI - Ingolstadt School of Management
Master of Science - MS, Market-oriented Management
Higher School of Economics
Semester Abroad, Business Administration and Marketing
Yuan-Ze University
Semester Abroad, Business Administration
ABOUT JULIA BARTH
Curious mind. Relationship builder. Customer advocate.With a background in Market-Oriented Management (M.Sc, WFI) and international experiences across Europe and Asia, I’ve built my career helping SaaS companies grow by putting customers at the heart of everything.Over the past years, I’ve worked in fast-paced startups and scaleups like Parloa, Sastrify, and Ageras, as well as a brief but valuable chapter at Amazon Pay. I’ve owned the entire customer lifecycle — from onboarding to expansion — and led strategic partnerships with enterprise and SMB customers alike. Whether it’s launching AI voicebots, improving CS processes, or running QBRs that actually spark value: I love creating win-win situations and driving retention through clarity, empathy, and action.What sets me apart?🧠 Strong ownership mindset: I don’t just manage accounts — I build relationships that last. Startup DNA: I thrive in ambiguity and scale with structure. Global perspective: With study experiences in Taiwan and Russia and a career in international teams, I connect easily across cultures. Communication is my superpower — especially when stakes are high and solutions are complex.Currently, I’m part of the CX team at Parloa, where we’re reimagining how companies talk to their customers through conversational AI.Let’s connect if you’re into customer success, SaaS growth, or just want to exchange ideas on building strong client relationships in tech.
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