Julia Alege
Vice President Commercial Operations and Customer Care, Cmd Ies at Thermo Fisher Scientifc @Thermo Fisher Scientific
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WORK HISTORY
Vice President Commercial Operations and Customer Care, Cmd Ies at Thermo Fisher Scientifc @Thermo Fisher Scientific
Carlsbad, CA, US
Simplifing how Customers do Business with us by aligning infrastructure, process and culture across 6 different divisions. Implementing core capabilities such as a shared service center Strategy, Enterprise Capacity Management and Omni-Channel communications approach including IT system implementation roadmaps and AI technology implementation. Accelarate Quote-to-Cash outcomes by applying a\"Customer Ambassador\" strategy to enhance the Oder, Delivery, Pre- and Post-Installation Lifecycle experience and enable faster revenue pull through.
SKILLS
ABOUT JULIA ALEGE
Serving Science by simplifying our Customers Journey and accelarating Business outcomes
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