Jg Turner

About Jg Turner

As a highly motivated and detail-oriented banking professional, I specialize in fraud…

Experience

1. Branch Operations Coordinator

   Wells Fargo

   Jan 2025 — Present · Washington, DC, US

   Execute domestic and international wire transfers, focusing on accuracy, timeliness, and compliance with internal controls and regulatory requirements, minimizing operational and financial risk.Review and approve teller transactions, ensuring adherence to anti-fraud protocols and internal banking policies.Monitor transactions and escalate suspicious activities in accordance with AML and fraud risk guidelines.Apply in depth knowledge of banking procedures and regulatory standards to perform complex operational tasks and ensure transaction integrity. Resolve operational discrepancies and client issues in collaboration with regional management, helping to identify potential risk exposures.Promote use of secure digital solutions, supporting fraud prevention efforts and increasing customer security awareness.Foster strong client relationships through needs-based conversations and service delivery aligned with KYC principles.Identify financial patterns and client information to guide appropriate service recommendations and risk mitigation strategies.Lead and motivate a diverse team to meet performance objectives while reinforcing compliance and operational excellence.Support staff in managing and resolving client concerns and complaints, often involving sensitive account activities, while maintaining regulatory compliance.