Ju Li
- Role
- Membership Operations Manager at Masterworks
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
Experience
Membership Operations Manager
Mar 2023 — Present · New York, NY, US
Masterworks is an investment platform for contemporary art- Managed the day-to-day operations of the entire sales tech stack, including the customer relationship management (CRM) system. Built redundancies into the system, insuring against partner outages, saving the firm lost AUM- Led research and development of key sales initiatives such as AI-powered personalizations and AI-powered sales coaching, improving user activation rates and investments raised- Advised product teams on optimal strategy for building new product integrations into the CRM.
Education
University of Toronto
Bachelor's Degree, Major in Math and Economics, 3.88/4.00
2010 — 2014
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