Juhi Bhandari

About Juhi Bhandari

I am a Software Engineer specializing in building scalable cloud services, automation systems, and reliability‑driven platforms. At Microsoft, I design and own end‑to‑end backend services that power global certificate compliance and security workflows used by industry stakeholders including Google, Apple, Mozilla, and Microsoft.My work focuses on cloud automation, IaC‑based deployments, service reliability, metrics/observability, AI‑powered workflow automation, and secure identity-driven backend systems. I enjoy simplifying complex processes, improving operational efficiency, and delivering measurable impact.I thrive in fast‑moving environments, collaborate effectively with cross‑functional and external partners, and continuously adapt to new challenges. My strengths: ownership, learning velocity, clean design, and delivering high‑impact engineering outcomes.

Experience

1. Software Engineer Ii

   Microsoft

   Oct 2021 — Present · Redmond, WA, US

   Services Security Assurance — Cloud Automation & Reliability EngineeringLed development of cloud‑scale automation services, improving service reliability, security, and operational maturity across certificate governance platforms.1. Built an AI‑powered email intake and triage system for the microsoft trusted root program team, reducing manual email processing by 90% and cutting SLA response times by 60%.2. Enhanced CA Audit Letter Validation (ALV) for CCADB stakeholders (Google, Apple, Mozilla, Microsoft), improving data accuracy and reducing compliance‑review effort by 50%.3. Modernized deployments with IaC‑based automated pipelines, reducing configuration drift to near‑zero and cutting deployment overhead by 80%.4. Significantly improved reliability by introducing structured logging, custom metrics, distributed tracing, and proactive alerting—reducing incident investigation time by 50%.5. Built centralized dashboards in Azure Monitor, Application Insights, and Grafana to visualize service health, improving incident detection time by 40% and reducing manual metric collection by 80%.

Education

• The University of Texas at Dallas

  Master of Science (MS), Computer Science

  2016 — 2018

• SVIT,Vasad

  Bachelor of Engineering (BE), Computer Science

  2011 — 2015

Skills

• Machine Learning
• Enterprise Resource Planning (Erp)
• Json
• Software Development
• Apache Hive
• Mysql
• Web Services
• Microsoft Word
• Big Data
• Oracle
• Presentation Skills
• C
• Powerpoint
• Public Speaking
• Cassandra
• Xml
• Visual Studio
• Web Development
• C++
• Apache Pig
• Javascript
• Jsp
• Restful Webservices
• Hibernate
• .net
• Teamwork
• Html5
• Java
• Html
• Apache Spark
• Jquery
• Cascading Style Sheets (Css)