Juhi Sharma
Driving Customer Success | Helping Enterprises Optimize, Innovate, and Scale | Technical Account Manager @ Broadcom (VMware)
- Role
- Technical Account Manager- Bfsi at Broadcom
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Juhi Sharma
I’m a Technical Account Manager at Broadcom (VMware) with 10+ years of experience enabling enterprise customers to achieve business transformation through cloud, virtualization, and multi-cloud solutions.As a trusted advisor, I partner closely with CxOs, architects, and engineering teams to deliver strategic success plans, drive product adoption, and ensure maximum ROI from VMware’s technology stack. I’m passionate about customer success, innovation, and operational excellence, helping organizations reduce risk, optimize performance, and accelerate digital transformation.
Experience
Technical Account Manager- Bfsi
Aug 2021 — Present
Act as a trusted advisor to enterprise customers, driving product adoption, operational efficiency, and strategic outcomes.Lead success planning sessions, QBRs, and roadmap reviews with CxOs and engineering leaders to align technology initiatives with business objectives.Provide architecture assessments, deployment guidance, and day-2 operations optimization for VMware Cloud Foundation, Aria Suite.Collaborate cross-functionally with engineering, support, consulting, and product teams to deliver outcome-driven solutions.Designed and executed customer success plans, reducing escalations and improving satisfaction scores.Conduct adoption workshops to accelerate feature utilization and business value.
Education
Mckinsey. Org
Fast forward program
UPTU,LUCKNOW
B-Tech
2009 — 2013
Indian Institute of Technology, Delhi
Master of Business Administration - MBA, Technology Management
2019 — 2022
Skills
- Html
- Team Management
- C
- Microsoft Office
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