Juhi Prasad

Customer Service Associate | 3 Years in Banking | Skilled in Leadership & Client Management | Seeking Growth in Financial Services

Role
Associate at IDFC FIRST Bank
Location
Thane, MH, IN
LinkedIn followers
500 followers

About Juhi Prasad

Customer Service Associate at IDFC First Bank with 3 years of experience in the banking…

Experience

  1. Associate

    IDFC FIRST Bank

    Mar 2022 — Present · Navi Mumbai, IN

    Manage day-to-day customer interactions, ensuring prompt resolution of banking queries and service requests.Promote banking products and services to meet customer needs and contribute to targets.Maintain high levels of customer satisfaction through excellent service delivery and follow-ups.Collaborate with team members and management to improve operational efficiency and customer experience.Demonstrate leadership in handling escalations and mentoring junior staff when needed.

Education

  • Kendriya Vidyalaya

    12Std CBSE

  • Kendriya Vidyalaya

    10th Std CBSE

  • JVM Mehta College Mumbai University

    (BMM) Bachelor in Mass Media

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Juhi Prasad — Associate at IDFC FIRST Bank in Thane, MH, IN | Unifers