Juhi Prasad
Customer Service Associate | 3 Years in Banking | Skilled in Leadership & Client Management | Seeking Growth in Financial Services
- Role
- Associate at IDFC FIRST Bank
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Juhi Prasad
Customer Service Associate at IDFC First Bank with 3 years of experience in the banking…
Experience
Associate
Mar 2022 — Present · Navi Mumbai, IN
Manage day-to-day customer interactions, ensuring prompt resolution of banking queries and service requests.Promote banking products and services to meet customer needs and contribute to targets.Maintain high levels of customer satisfaction through excellent service delivery and follow-ups.Collaborate with team members and management to improve operational efficiency and customer experience.Demonstrate leadership in handling escalations and mentoring junior staff when needed.
Education
Kendriya Vidyalaya
12Std CBSE
Kendriya Vidyalaya
10th Std CBSE
JVM Mehta College Mumbai University
(BMM) Bachelor in Mass Media
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