Juhi P.
Associate Test Architect @Provar
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WORK HISTORY
Associate Test Architect @Provar
Gurugram, IN
Support customers in implementing and maintaining automation frameworks for Salesforce and SaaS applications. Handle complex technical issues and escalated customer queries requiring in-depth product and automation knowledge. Assist customers in building test automation frameworks and CI/ CD integration strategies. Work closely with development team to investigate product issues and resolve technical challenges. Provide technical guidance on automation best practices, testing strategies, and DevOps integration. Troubleshoot automation failures by analyzing error logs,system behavior, and environment configurations. Create and contribute to knowledge base articles and technical documentation for internal and external use. Deliver technical demonstrations, product training sessions, and on boarding guidance to customers. Act as a Subject Matter Expert (SME) for specific product features within the support team. Train junior team members on technical troubleshooting and best support practices.
EDUCATION
ABES Engineering College
Bachelor of Technology, Computer Science
ABOUT JUHI P.
Actively looking for a change.Java professional with 8+ years of IT exposure in software development, Testin projects in telecommunication,Banking, Insurance, Salesforce. Fintec(client- Insurance(client - US WMA) As a core team member was responsible forplanr testing and implementation of project. Responsible for creating builds and depl integration environments.Maintaining and configuring development and testing Jenkins, Version control -Git, Azure
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