Juhi Grover
Escalation Specialist @noon
Faridabad, HR, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2022 — Present
Escalation Specialist @noon
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Gurugram, IN
Currently I am working as escalation specialist with Noon and on daily basis we have to deal with the complaints from the customer in the form of tickets over the Zendesk platform. This department of Noon focuses on maximum solving rate with great C-SAT. As per current stats I am able to maintain 75% of solve percentage per month
EDUCATION
2015 — 2018
DAV INSTITUTE OF MANAGEMENT
Bba cam
ABOUT JUHI GROVER
I have over several years of work experience working in the field of Teamwork and Sales…
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