Juhi Dhruv

About Juhi Dhruv

I’m Juhi Dhruv, an HR professional with over 12+ years of experience in HR management and people excellence. I’ve worked closely with growing organizations to improve role clarity, onboarding, and everyday HR operations.I work with HR teams, founders, and team leaders to help them move from scattered documents to a system their teams actually follow.Many organizations invest time in creating SOPs, job roles, and onboarding content, but struggle with adoption because everything lives across Docs, Sheets, and folders. My role at Piplhr is to help teams centralize their processes into one live platform and make sure those systems are used in day-to-day work.At Piplhr, I focus on:Onboarding new customers and setting up their playbooksHelping teams structure SOPs, job roles, and training contentDriving adoption so processes don’t just exist, but actually get followedSupporting HR and operations teams to build clarity and accountability across rolesIf you’re working on improving onboarding, role clarity, or SOP adoption in your organization, happy to connect and share what’s working across teams.

Experience

1. Customer Success Manager

   Piplhr

   Mar 2022 — Present

Education

• Saurashtra University, Rajkot

  Bachelor's degree, Bachelor Of Commerce

  2004 — 2007

Skills

• Management
• Online Marketing
• Employee Relations
• Client Development
• Client Services
• Sales Management
• Online Research
• Branding
• IT Recruitment
• Sourcing
• Career Counseling
• Student Counseling
• Sales Operations
• Customer Service
• Human Resources
• Human Resource Planning
• Employee Training
• Performance Management
• Performance Appraisal
• Performance Analysis
• Team Management
• HR Policies
• Payroll
• Grievances
• Compensation
• Employee Benifits
• Personal Info