Jugal Bhatia
Cluster Learning and Development Manager @ Pride Hotels Group | Service Standards, Stakeholder Management
- Role
- Cluster Learning and Development Manager at Pride Hotels Group
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Jugal Bhatia
With over a decade of experience in hospitality and learning & development, I…
Experience
Cluster Learning and Development Manager
Aug 2025 — Present · Pune, IN
At Pride Hotels Group, I focused on enhancing the organizational culture and improving guest service quality. I led initiatives for new joiners\' induction, ensuring they aligned with brand standards. My role involved managing training budgets and guiding management trainees, contributing to a robust learning culture that elevated guest satisfaction.
Skills
- Staff Scheduling
- Menu Development
- Hotel Management
- Menu Costing
- Hospitality Management
- Hospitality Industry
- Food & Beverage
- Customer Service
- Menu Engineering
- Service Orientation
- Teamwork
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