Juergen Tolksdorf
Sr Director, Marketplace Innovation @Genesys
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WORK HISTORY
Sr Director, Marketplace Innovation @Genesys
Dortmund, DE
With an ecosystem of more than 500 partners and systems integrators, Genesys is making it easier for customers to find answers to their business needs and easier for partners to collaborate with customers and market their solutions. The AppFoundry goes beyond traditional marketplace platforms with an emphasis on third-party customer experience applications which provide complete communication integrations through voice, chat, email, video, social media and mobile.
EDUCATION
Freie Akademie der bildenden Künste
Photography
SKILLS
ABOUT JUERGEN TOLKSDORF
I love to take challenges in order to convert them into success, while it does not matter if these come from private or business. Private and business are not heavily split from each other, which is not just related to our ever-on community.Less driven through technology, more driven by the passion I love to follow my interests, which fortunately are in co-existence with everything I’m doing in my job. My core values are trust, trans-situation consistency, honesty, integrity, and reliability, which I also expect from all persons I interact with.Creating Customer Experiences is my passion and it includes all facets around this topic like social media, mobile, phone, mail, chat, web, POS, branches, whatever. The entire customer journey and more importantly customer experiences are what I\'m focusing on.I previously sold my own company to the company I\'m working with right now - and I enjoy being part of such a great Organization. Managing people, projects and environments are what I love to do. Having a chance to manage incubator- and startup-style projects such as the enterprise software marketplace https://appfoundry.genesys.com within the company is my daily business. Building great relationships between my business Partner, our organization and customers is what I love and what I\'m passionate about. Looking forward to getting in touch!
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