Judy Donahoe
Head Sommelier @Brush Creek Ranch
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WORK HISTORY
Head Sommelier @Brush Creek Ranch
WY, US
Head Sommelier at Brush Creek Ranch-True Spirit of the America West and all inclusive luxury. Rated as one of the top US resorts. Staff training, guest experience creation and implementation, assist guests on wine selections, assist in maintaining and organizing bottle wine collection
ABOUT JUDY DONAHOE
You can’t teach people everything they need to know. The best you can do is position them where they can find what they need to know when they need to know it.” I am a true champion of directing all facets of wine and spirit sales education, staff leadership, and special event planning, such as curriculum design, material development, e-learning execution, and post-training analysis to measurably expand staff skillsets and meet corporate goals. I have the proven capability to leverage innovation, creativity, industry best practices, and cutting-edge technologies to provide diverse learning experiences and exceed business needs. I am a performance-driven professional with comprehensive experience in developing effective learning and development initiatives to build a culture of excellence and contribute to a high-performing inclusive environment. I am successful in driving best-in-class learning experiences and expanding loyal clientele by defining areas of learning opportunities, providing impactful wine and spirit sales training solutions, leading brand education programs, and leading multifunctional teams. I am an engaging presenter and outstanding communicator, with an aptitude to collaborate with employees at all levels. I am a results-oriented professional with strong commercial acumen and the ability to exceed goals through aligning human resources with corporate vision. Following are some of the highlights of my career: Brand Education Team Winner of the Moet Hennessy USA President’s Award of Excellence 3 times. Conducted luxury experiences/workshops for 5-500 participants with successful engagement with all audience sizes. Increased training attendee retention and improved learning experience by developing and implementing engagement tools. Enabled 60% of entry-level sales staff to get promoted to next-level internal positions. Identified and bridged gaps between merchandisers (in grocery stores) and general market. Designed sales and product training sessions for 300+ employees in general market and 300+ chain territory managers. Improved quality of customer service. Increased wine sales by 100% within two years. In addition to my enthusiasm, I’d bring my proven background in the food and beverage and hospitality industry, as well as my capacity for leadership and team-oriented success to the department. Please don’t hesitate to send me a message via LinkedIn messaging or email (j••••••••@gmail.com)
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