Judy Berg

About Judy Berg

A business oriented IT leader with extensive experience driving technology-enabled process to deliver solutions which provide business value. I am recognized as a leader that: •Builds collaborative partnerships •Aligns business strategies with practical and innovative technology solutions •Transform IT organizations to optimize delivery •Is a trusted advisor.I understand end-to-end IT and have held senior leadership roles in all areas feeding my passion for transforming IT to be value-driven. I am known for my ability to engage in chaotic areas to guide teams to succeed. I inspire strong collaboration to promote alignment.Combining my strength for transforming IT with my proven ability to partner is the distinguishing characteristic of my success.Notable accomplishments: •Accelerated ITIL Service Desk disciplines leveraging Service Now by delivering process improvements, best practice disciplines, performance optimization and operational compliance. •Directed PMO advancement effort to support strategic planning, budget/financial tracking, and demand management achieving predictable delivery. •Directed multiple acquisitions and conversions delivering increased revenue. •Built multi-site mutual fund technology organization delivering an 18% cost reduction. •Operational expertise with crisis management and performance optimization.BUSINESS: Financial Services, Banking, Communication, M & AMANAGEMENT: Service Desk, Change, Problem, Incident, Configuration, Knowledge, ITIL, Program, Portfolio, Demand, Capacity, Financial, Methodologies, Vendor, Identity Management, Analysis, Application, ConversionsTECHNOLOGY: Windows, Desktop, Server, Storage, Citrix, Network, Mainframe, Security, Regulatory GovernanceEMPLOYEE: Recruiting, Mentoring, Development, Coaching, Team BuildingPlease contact me at j••••••••@yahoo.com.

Experience

1. Director

   Advisor Group

   Jun 2016 — Present · OAkdale, MN, US

Skills

• Customer Service
• Asset Managment
• Integration
• Project Portfolio Management
• Incident Management
• Process Improvement
• Lead Generation
• Project Management Office (Pmo)
• Vendor Management
• Requirements Analysis
• Quality Assurance
• Technical Leadership
• Project Management
• Configuration Management
• Business Process Improvement
• Portfolio Management
• Financial Services
• Itil
• Change Management
• Call Centers
• Retail Banking
• Banking
• Risk Management
• Call Center
• Sdlc
• Asset Management
• Strategic Planning
• Business Strategy
• Pmo
• Program Management
• Disaster Recovery
• Problem Management
• Software Lifecycle Management
• Leadership
• Relationship Management
• IT Strategy
• Itil Process Implementation
• Financial Analysis
• Information Technology
• Management