Judy Xu
- Role
- Senior Researcher at Salesforce
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Judy Xu
Mixed methods User Experience (UX) Researcher with a background in the B2C and B2B space.…
Experience
Senior Researcher
Jan 2022 — Present
Informed product strategy for the quoting and contract lifecycle through customer journey mapping, kano surveys, and JTBD - Shaped vision for system integration, data migration, and the developer experience for Salesforce’s API-first Subscription Management product - Established programs to upscale research across Salesforce (e.g, research reviews, crits), and empower PMs & UX to run their own studies - Partnered with Product Ops to launch the first-ever Data & Insights Summit across Revenue Cloud space, and triangulate data needs across teams
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