Judy Swartz
Manager, Continuous Quality/Call Mentoring
- Role
- Manager, Continuous Quality at ADP
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
Experience
Manager, Continuous Quality
Apr 1987 — Present · Elk Grove Village, IL, US
Education
Loyola University of Chicago
Masters of Human Resources/IR
Northern Illinois University
Bachelor's Degree
Skills
- Process Improvement
- Performance Management
- Call Logging
- Call Evaluations
- Management
- Team Building
- Customer Service
- Adp Payroll
- Training
- Customer Service Management
- Oracle Crm
- Business Analysis
- Employee Benefits
- Strategic Planning
- Employee Relations
- Human Resources
- Call Routing
- Business Process Improvement
- Account Management
- Outlook
- Public Speaking
- Nice Call Recording
- Leadership
- Call Centers
- Vendor Management
- Customer Experience
- Peo
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