Judy Pieper-Knight

Sr IT Operations Manager @Legrand, North America

Charlotte, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Sr IT Operations Manager @Legrand, North America

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Concord, NC, US

EDUCATION

N/A

Union Institute & University

PhD , Humanities/Humanistic Studies

N/A

Lockyear College

Associate's degree, Computer Science

N/A

Oakland City University

Bachelor of Science , Organizational Management

N/A

University of Evansville

Master of Science, Public Administration

SKILLS

Information SystemsVmwareProcess ImprovementSystems AnalysisBusiness IntelligenceIntegrationTeam BuildingManagementVisioInternational Project ManagementSdlcIT ManagementSoftware Project ManagementManufacturing Operations ManagementServersDb2Ibm IseriesSix SigmaProgrammingMicrosoft OfficeNetwork SecurityStrategic PlanningVendor ManagementProject ManagementIT Service ManagementSystems ManagementChange ManagementOperating BudgetsProcess EngineeringIT StrategyBusiness AnalysisTroubleshootingInformation TechnologySystem AdministrationDatabasesRpgNetworkingRequirements AnalysisEdiTeam Leadership

ABOUT JUDY PIEPER-KNIGHT

Seasoned IT professional with 15+ years of experience in IT management and project leadership roles.Highly Accomplished IT Leader, expertly driving dynamic projects, programs, and operational initiatives to deliver results that align with a progressive company’s mission, vision, and values. IT Manager | IT Project Manager | Technical Program ManagementEmail: j••••••••@gmail.comLeads projects from initiation to successful completion, showcasing success in evaluating requirementsthrough collaborative engagement with IT teams and stakeholders. Drives process enhancements, directessential upgrades, and aligns short- and long-term objectives in complex technical environments.Proven expertise in deploying IT solutions, managing teams, and stakeholder relationships within acompany. Possess an advanced level of communication, actively engaging with stakeholders involved inprojects.Dynamic strategist adept at gaining support from multidisciplinary teams to achieve goals andstrategically position businesses for optimal scalability. Brings advanced expertise in diagnosingoperational deficiencies and resolving technical challenges through IT implementations andimprovements.Demonstrates expertise in vendor selection and management, forging impactful partnerships. Proactivelyidentifies and mitigates project risks, applying both Agile and Waterfall methodologies with precision.Effectively oversees changes in implementing or upgrading corporate systems for maximum impact.CORE COMPETENCIES• IT Project & Program Management• Cloud Infrastructure• ERP – Enterprise Resource Planning• Software Systems Implementation• Finance Management• Agile & Waterfall Methodologies• Team Building & Leadership• Stakeholder Relations• CommunicationACCOMPLISHMENTS~ Orchestrated the upgrade and optimization of the company’s IT infrastructure, ensuring scalability,security, and high availability.~ Conducted bi-annual ERP upgrades and transitioned on-premises ERP systems to Oracle CloudInfrastructure, saving $1M in downtime.~ Led a top-performing 37-member team and oversaw global IT operations, including data centermanagement, Oracle JD Edwards ERP systems, and more.~ Served as a senior member of the Industry 4.0 team, digitalizing processes, growing BusinessIntelligence for predictive analytics, and ensuring SOX compliance.~ Successfully led the deployment of robust IT solutions, including ERP technologies such as Oracle JDEdwards, Oracle HCM, and Hyland OnBase.Contact me at 50••••••68 with any IT Manager or IT Project jobs.

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